September Newsletter 2019
Employee Safety & Wellness
We think we are pretty good at housecleaning, and we hope you agree.
However, there are a few other things that we think we are pretty good at, and none is more important than taking care of our wonderful associates.
We employ some amazing people and it is our mission in life to make sure they are properly taken care of. Did you know that we train our people intensively on how to operate safely in your homes? So much so that we have received Pinnacol Assurance’s (our worker’s compensation carrier) highest recognition for safety, their cost containment certificate. We have been recertified each year since 2006. In fact, along with full worker’s compensation insurance, we are bonded and carry a large amount of liability insurance, which we hope we never need.
We also conduct safety audits and our associates are evaluated not only on the quality of work in your homes but on the way they operate to ensure that injuries don’t take place.
This is also why we are very strict when it comes to using cleaning solutions other than the green-certified ones that we bring on every visit. No, we won’t use bleach, regardless of circumstance. There are occasions where you may have a special request and we consider all of these, providing we can ensure the safety of our people.
Finally, you may not know this, but along with paying our people well, we believe we are the only cleaning company in Denver that offers paid vacations to its associates. We also offer health insurance and are very flexible in allowing our people time off as needed.
We certainly know that we are not the least expensive choice you could make in choosing a cleaning company. We wanted to give you a peek behind the scenes to let you know that the price you pay for your clean goes to the proper place, as we support so many families across the front range.
The bottom line? Our folks love what they do and we love having you as clients.
Thank you for your ongoing support of our local business!!!
Judi’s House Luncheon
One of our favorite causes anywhere is Denver‘s own Judi’s House.
We have mentioned them here in the past, but wanted to do so again since they have a wonderful annual event coming up that we highly recommend.
For those of you that don’t know, Judi’s House was founded by our friends Brook and Brian Griese and it provides support for children that have suffered loss in their lives. They have been instrumental in helping thousands of children deal with grief and heal from trauma.
This year’s event is on the 2nd of October at the Hyatt Regency downtown and features former NFL running back and philanthropist Warrick Dunn.
We attend this great event each year, and we hope to see some of you there. Full event details can be found here, or you may contact Courtney Ellis at Judi’s House here, or call her at 720.343.8481.
5280 Dines Event
Yes, we do love to eat and experience all our fair city’s fine cuisine whenever we can.
When we run across an event that features 25 of Denver‘s top restaurants, we feel compelled to share.
On October 20 from 6-9 PM, The Hangar in Stanley Marketplace will feature the winning chefs from 5280’s top 25 restaurants across the front range.
The full lowdown on this “foodie” event can be found here.
For those of you that haven’t been to the Hangar, you can find details here.
Tickets also come with a one year subscription to 5280 Magazine. Happy dining!
Airport Project Imploding
As you frequent travelers know, DIA is a mess. Recently we featured a story about the great hall expansion, which included costs and timelines for this massive $1.8B project.
Not so fast, as they say.
It seems this project has officially imploded with lots of blame to be thrown around.
From Westword, “After months of escalating disputes over cost overruns and delays, Denver International Airport will terminate its $1.8 billion contract with the development consortium it chose to oversee a massive terminal renovation project in 2017, officials said”
Whoops. With cost overruns and missed deadlines, evidently it was too much for the folks at DIA to bear.
The project was originally due to be completed in 2021, and has now been pushed out to 2025. Get ready for the mess at DIA to continue folks.
More details on the story can be found here courtesy of CBS 4.
Life Lessons, Learned Once (Hopefully)
Every now and then we like to share self improvement stuff. Ever since the first email from Medium.com popped into our inbox, we find ourselves reading more and more from the various writers they have there.
From marketing to self-improvement, the topics are varied and interesting.
This month we came across a great piece about 7 brutal life lessons that we all need to learn…..unfortunately often it takes multiple times for things to sink in.
From the article, “Some of the hardest life lessons repeat themselves over and over again, and it’s on each and every one of us to be reflective enough to witness them happening in the moment — so that this time around, a different decision can be made.”
The full text can be found here, it’s a quick read and we hope you enjoy it.
Monthly Award Winners
Please join me in congratulating our best performers for August 2019.
Our top Cleaning Associates for the month were Maria Zapata, Maria Sanchez, Josefina Puga, Martha Garcia and Aurora Dominguez.
Our top Team Leaders were Rosa Chavez and Natalia Olivas.
In the race for our annual winners, Maria Zapata and Aurora Dominguez are tied for the lead for Cleaning Associate of the year. Mayra Soto and Rosa Chavez lead the way for Team Leader of the year.
Thanks to all our team members for their hard work, and a special thanks to our award winners!
Congrats ladies!
Queen Bee Corner
by Angela
Through all the years Denver Concierge has been cleaning houses, our goal has been to make our clients’ lives easier.
Many of you are reluctant to report any concerns, or to bother me with added instructions or requests.
Please be assured that first of all I love hearing from you, secondly my main raison d’etre in the company is liaison between client and employee.
A quick text to me could save you time and possibly frustration. I am also responsible for correcting any missteps that should occur in the cleaning process, which removes the client from the disciplinary process. Again, making your lives easier.
In closing, we are very indebted to our employees, and any interaction whether compliment or complaint is always carried out in a quiet, calm and respectful manner. We are grateful to our clients for their equally respectful approach to the ladies who clean their homes.
As always thank you for being with us.
Bee