Employee Safety & WellnessWe think we are pretty good at housecleaning, and we hope you agree. However, there are a few other things that we think we are pretty good at, and none is more important than taking care of our wonderful associates. We employ some amazing people and it is our mission in life to make sure they are properly taken care of. Did you know that we train our people intensively on how to operate safely in your homes? So much so that we have received Pinnacol Assurance's (our worker's compensation carrier) highest recognition for safety, their cost containment certificate. We have been recertified each year since 2006. In fact, along with full worker's compensation insurance, we are bonded and carry a large amount of liability insurance, which we hope we never need. We also conduct safety audits and our associates are evaluated not only on the quality of work in your homes but on the way they operate to ensure that injuries don't take place. This is also why we are very strict when it comes to using cleaning solutions other than the green-certified ones that we bring on every visit. No, we won't use bleach, regardless of circumstance. There are occasions where you may have a special request and we consider all of these, providing we can ensure the safety of our people. Finally, you may not know this, but along with paying our people well, we believe we are the only cleaning company in Denver that offers paid vacations to its associates. We also offer health insurance and are very flexible in allowing our people time off as needed. We certainly know that we are not the least expensive choice you could make in choosing a cleaning company. We wanted to give you a peek behind the scenes to let you know that the price you pay for your clean goes to the proper place, as we support so many families across the front range. The bottom line? Our folks love what they do and we love having you as clients. Thank you for your ongoing support of our local business!!!
Judi's House LuncheonOne of our favorite causes anywhere is Denver's own Judi's House. We have mentioned them here in the past, but wanted to do so again since they have a wonderful annual event coming up that we highly recommend. For those of you that don't know, Judi's House was founded by our friends Brook and Brian Griese and it provides support for children that have suffered loss in their lives. They have been instrumental in helping thousands of children deal with grief and heal from trauma. Each year they host a luncheon called "Strength in the Face of Adversity". Past speakers include Mitch Albom, Bob Costas, Bob Griese and Archie Manning. This year's event is on the 2nd of October at the Hyatt Regency downtown and features former NFL running back and philanthropist Warrick Dunn. We attend this great event each year, and we hope to see some of you there. Full event details can be found here, or you may contact Courtney Ellis at Judi's House here, or call her at 720.343.8481.
5280 Dines EventYes, we do love to eat and experience all our fair city's fine cuisine whenever we can. When we run across an event that features 25 of Denver's top restaurants, we feel compelled to share. On October 20 from 6-9 PM, The Hangar in Stanley Marketplace will feature the winning chefs from 5280's top 25 restaurants across the front range. The full lowdown on this "foodie" event can be found here. For those of you that haven't been to the Hangar, you can find details here. Tickets also come with a one year subscription to 5280 Magazine. Happy dining!
Airport Project ImplodingAs you frequent travelers know, DIA is a mess. Recently we featured a story about the great hall expansion, which included costs and timelines for this massive .8B project. Not so fast, as they say. It seems this project has officially imploded with lots of blame to be thrown around. From Westword, "After months of escalating disputes over cost overruns and delays, Denver International Airport will terminate its .8 billion contract with the development consortium it chose to oversee a massive terminal renovation project in 2017, officials said" Whoops. With cost overruns and missed deadlines, evidently it was too much for the folks at DIA to bear. The project was originally due to be completed in 2021, and has now been pushed out to 2025. Get ready for the mess at DIA to continue folks. More details on the story can be found here courtesy of CBS 4. Along with this recent news, it hasn't been a good couple of months for the folks at DIA, that is for sure.
Life Lessons, Learned Once (Hopefully)
Monthly Award WinnersPlease join me in congratulating our best performers for August 2019. Our top Cleaning Associates for the month were Maria Zapata, Maria Sanchez, Josefina Puga, Martha Garcia and Aurora Dominguez. Our top Team Leaders were Rosa Chavez and Natalia Olivas. In the race for our annual winners, Maria Zapata and Aurora Dominguez are tied for the lead for Cleaning Associate of the year. Mayra Soto and Rosa Chavez lead the way for Team Leader of the year. Thanks to all our team members for their hard work, and a special thanks to our award winners! Congrats ladies!
Through all the years Denver Concierge has been cleaning houses, our goal has been to make our clients' lives easier. Many of you are reluctant to report any concerns, or to bother me with added instructions or requests. Please be assured that first of all I love hearing from you, secondly my main raison d'etre in the company is liaison between client and employee. A quick text to me could save you time and possibly frustration. I am also responsible for correcting any missteps that should occur in the cleaning process, which removes the client from the disciplinary process. Again, making your lives easier. In closing, we are very indebted to our employees, and any interaction whether compliment or complaint is always carried out in a quiet, calm and respectful manner. We are grateful to our clients for their equally respectful approach to the ladies who clean their homes. As always thank you for being with us. Bee
Queen Bee Cornerby Angela
Fall is Here (Almost)Wow, summer is going fast. Kids are back to school now; the Broncos are practicing and the mornings are just a bit cooler. While we do have one more month of summer officially, Labor Day is approaching. Of course, we will be closed on that day, which falls on Monday, September 2nd this year. As we roll into fall, we wanted to share some ideas on things you can do around your home to properly prepare for fall and the change in season that occurs. Everything from furnace inspections to gutter cleaning, there is always a lot to do. We came across a great list of 15 projects that you can start to ponder, courtesy of the folks at Family Handyman. For those of you that want to hold off on the outdoor stuff, we absolutely love the suggestions for "designing the perfect bedroom", courtesy of our pal Marina Dagenais at Designer Premier this month. If you are super creative and have some time, we also came across this list of fun, but smaller DIY things you can do. We hope you were able to get the kids back in school with very little fuss and we hope you have a wonderful end to your summer. Go Broncos!!
Partners We LoveAs our regular readers know, we love to feature true professionals in our "Partners we Love" section. These are people that share our values when it comes to getting things done for their clients and operating in a professional and ethical way. Our friends at Colorosa Commercial Properties/Keller Williams Commercial did a fabulous job managing the sale of our commercial property last month. They managed the process, and our expectations masterfully throughout and adapted quickly when the inevitable curveballs came our way. They are also great negotiators and understand the true art of "win-win" outcomes. If you are looking for advice on a commercial property sale, or just want to know what is going on in the Denver commercial real estate world, please look up our friend Rachel Colorosa. She is the managing partner and can be reached at 303-886-8154, or at [email protected].
5G Is ComingMost of us have heard of 5G, but what does it mean for us practically? Dish Network made headlines with a 2023 deadline for complete rollout of its 5G plan, including its partnerships with T-Mobile and Sprint. While Denver isn't fully implemented yet, we have seen the icon pop up on our phones, so we know something is up. Verizon seems to be leading the way in Denver, though. In a nutshell, 5G provides more bandwidth than 4G (or 3G) for cell phone data users. This means speed increases of 5-10X! On the other hand, the increased bandwidth will likely come with some coverage gaps, so all the coverage we have grown to love with 4G/LTE may not extend to the 5G network. To fully understand the pros and cons of 5G, we found this article which lays it out nicely. For a comparison of the speed difference that we can expect, the folks at Digital Trends came up with this informative piece. We are always excited when technology takes a leap forward. For a list of where 5G is currently available and when it might be coming, by carrier, check this out. Happy surfing!!!
Tax Evasion..Wait, What?No, we do not advocate tax evasion. However, we found an interesting article about the 2010 law that was passed that attempted to discourage hiding of income in foreign accounts. The Foreign Account Tax Compliance Act, or FATCA, required all foreign financial institutions to automatically provide the Internal Revenue Service with information on any accounts held by U.S. citizens. This made it much harder for rich Americans to avoid U.S. taxes by hiding their money, and the investment income it generates, in foreign banks and opaque shell corporations. Of course, there are always unintended consequences of ideas like this. Folks have gotten more creative and are using new tactics like investing in real estate and art to skirt these requirements. This article by the Stanford Graduate School of Business sums it up perfectly. The bottom line? Folks will always look for creative ways to reduce/avoid taxes. Some legal ways to do this can be found here. If you are lucky enough to be in the top 0.5% we found these strategies as well.
Is Grit better than IQ?
Monthly Award WinnersPlease join me in congratulating our best performers for July 2019. Our top Cleaning Associates for the month were Aurora Dominguez, Josefina Quinonez, Sandra Puga, Sandra Vidales, and Maria Zapata. In the Team Leader ranks, our top Team Leaders were Natalia Olivas and Rosa Chavez. Thanks to all our team members for their hard work, and a special thanks to our award winners! Congrats ladies!
Just for fun I thought I'd throw out a few interesting facts about our employee training procedures Very important! We don't have to teach our employees how to clean. We hire ladies who like to clean. We guide them and teach them about product and equipment usage and safety measures in the homes. Our ongoing challenge is to increase their awareness of the interior placement of objects and furniture. The natural tendency is to move everything to clean, then put everything back - somewhere. The total focus is cleanliness. Throws, pillows, decorative items, toiletries; secondary. I know this is perceived by the client as the ladies imposing their own preferences, but truthfully, they just see the shining counters and clean floors. One thing our ladies need no training in is their polite and pleasant demeanor, whether in your homes, amongst themselves, or with the office staff. I honestly thank each Team Leader at the end of whatever conversation we have throughout the day, and I always pass along the kind comments of our clients. So thank you too! Bee
Queen Bee Cornerby Angela
Did you Forget the Windows?We had a long talk with our window washer, and we realized he isn't busy enough these days. With the beautifully hot and sunny summer we are having, we decided to refocus our efforts a bit. Through August 31, anyone booking a window washing will receive 10% off. Just mention the newsletter to Angela and we will get you booked at the discount. In case you actually did forget (we do it all the time), we have been washing windows now for a couple of years. We use only the finest products by a company called Unger, the world leader in window washing technology. Did you know that over time windows will degrade if they aren't cleaned? The majority of particles, like those that makeup water and minerals, can damage your glass windows over time. The particles will enter the glass’ pores and effectively contaminate and corrode the windows. The first things you may notice will be some light scratches or cracks, but an unmaintained window can eventually be altered on a structural level and will need a full replacement. Cleaning your windows will prevent this outcome and give your windows far more longevity. We have some very cool stuff that will prevent streaking and spotting, and that will protect your windows going forward as well. Give Angela a call and we will get our window washer out to take a look and make sure your windows are sparkling clean!!!
Partners We LoveIt's been a while since we featured anyone here, as you know we are very picky about recommending folks to our beloved clients and partners. We recently had our hardwood floors redone and they were nothing short of perfect. Following that, we had some laminate flooring put down in a commercial space and that was perfect as well! So, we figured we would give a shout out to Hardwoods by Heaps. Scott Heaps, the owner, is as down to earth a gent as you will find. His crew is professional, on time and gets the job done. On top of that, he keeps his overhead very low, and was the most price competitive on both of our bids. If you need a quote on your flooring needs, we would suggest giving Scott a call. Mention Denver Concierge and he will give you his best rate! His number is 303-886-6889, or you can email him here. Best of luck with your floors!
Your Neighborhood RatedWhat are the best neighborhoods in Denver? Our friends at 5280 Magazine have spoken and the list is pretty interesting. They utilized a formula that brings many relevant factors into play and seems fairly well thought out. From the article "Our ranking uses four variables: home prices, crime data, school rankings, and an X factor score (more on that below). Each category is weighted (30 percent for year-over-year percentage increase in home values; 25 percent for safety; 15 percent for neighborhood school ratings; and 30 percent for the X factor). The top neighborhoods? 1. Denver Country Club 2. Belcaro 3. Wash Park 4. Virginia Village 5. University Park The full article, along with a very cool interactive map can be found here.
Hail and ColoradoHail. Ugh. If you are like us, you are quite over it. We have many clients that have had extensive hail damage to either their homes or vehicles during this wild season of weather we seem to be having. While there isn't anything we can do to prevent hail, there are people that are working very hard to figure out how to mitigate its damage. Colorado is especially prone to this destruction because it sits in what is known as "Hail Alley", a swath of the country that also includes parts of Texas, Oklahoma, Kansas, and Wyoming. Nationally, annual hail damage has topped billion for home and car owners and lessees for more than a decade. The damages to properties, plus the resulting insurance payouts, just keep growing. In fact, Coloradans have the third fastest rising hail insurance rates nationwide. So, what can we do? The folks at NCAR in Boulder are spending lots of time on this problem and that story can be found here. For ways to protect your home against hail damage (there aren't many things to do) please check this out.
Leading with Compassion
Monthly Award WinnersPlease join me in congratulating our best performers for June 2019. Our top Cleaning Associates for the month were Josefina Quinonez, Aurora Dominguez, Rosario de La Rosa, Maria Zapata and Sandra Vidales. In the Team Leader ranks, our top Team Leaders were Rosa Chavez and Natalia Olivas. Thanks to all our team members for their hard work, and a special thanks to our award winners! Congrats ladies!
I would like to send out a reminder to please run all instructions for your team through me here at the office. Sometimes the ladies are unsure of the instructions given by the client but are too shy to ask them to explain. In the same vein, our insurance company is very strict as far as what the ladies are allowed to clean in the houses, how they clean (e.g. no ladders higher than 3 steps), and what products can be used. This is strictly for the safety of the employees, and my involvement adds another layer of assurance. I meet with the teams each day before dispatch to give out instructions and convey any client concerns or compliments. You can always send me a text if that is quicker. 303-588-6847. Happy summer! Stay cool! Bee
Queen Bee Cornerby Angela
Summertime is HereThe summer solstice is this Friday, June 21st. We are finally ready to switch over from spring to summer. Wait, we had a Spring? The last few months in our fine city sure didn't feel like it! But, on to bigger and better things. We love to share fun stuff to do around Colorado here, and this newsletter is no exception. First to business though. We will be closed for the 4th of July, which falls on a Thursday this year. We will be back in the saddle on Friday the 5th, doing our thing in your homes. So, what to do in Colorado this summer? We are sure many of you have vacations planned but for those of you that are still thinking about ideas, we have a few! How about some food? The nice people at 5280 Magazine published a list of road trip worthy food festivals that range from Jackson Hole to Telluride. They also include a couple here including The Big Eat and Slow Food Nations. How about Colorado wine country? AAA is currently sponsoring train trips out to experience Colorado wines with a lovely ride through the Rocky Mountains. For you beer lovers, they also have trips that include brewery tours. More info can be found here. For those of you taking road trips, it looks like gas prices should hold just below for the summer. Finally, for those of you that want to stay closer to home, we found a fun list of things that we can all do, depending on just how much time and freedom you have. For a list of ways to make the most of your summer in Denver, check this out! We hope you all have a spectacular summer!!!!
Denver Area High Schools Ranked 2019We know many of you have young adults in waiting attending high school. Have you ever wondered how good the school your child attends actually is? The 2019 rankings are out, and there were a few changes from last year. We found a fascinating list of not only the top 25 Denver area high schools, but a comprehensive ranking of all high schools nationwide. Locally, D'Evelyn High School came out number one, and is ranked 131st nationwide. The top five schools are followed by Denver School of the Arts, Kipp Denver Collegiate High School, Strive Prep, and STEM Middle and High School. US News and World Report has put together a very comprehensive tool that will show you exactly where each high school rates for 2019. That tool can be found here, we hope you find it as interesting as we did.
Green Clean RenewalI bet you didn't know that we are 100% Green Clean Certified, through the Green Clean Institute, an independent company that certifies housecleaning. That was our attempt at humor. Of course you do, because we try to remind you all the time. In case it slipped your mind, DenverConcierge was the FIRST certified green clean company in Colorado (2008), and we were just awarded our renewal again for 2019. Our staff both inside the office and in the field are well versed in all aspects of green cleaning and we only use 100% certified products. Certification is a process that requires us to stay up on all the latest products and techniques to ensure your home is 100% safe for people and pets. We have great respect for our environment, and we appreciate all of you for feeling the same way by choosing our humble company. Thank you for sharing our vision of a clean and non-toxic planet.
Competition at WorkHow does competition at work affect you? A recent study at Stanford illustrates that this is a very nuanced concept that can go horribly wrong if not managed properly. Too often we encounter ruthless people that behave in ways that are counterproductive not only to the goals of our company, but to the detriment of careers, and theirs. In fact, cutthroat competitors who resort to sabotaging perceived rivals instead may end up undermining their own chance of achieving important goals. From the article, "Within companies, competition “is something that needs to be carefully structured and managed. It does increase engagement, which is good. But it can also have destructive effects, especially if workers transform attainment of individual goals into a quest to prove that they’re better than the man or woman at the next desk, she says. Additionally, our fixation upon winning can spawn faulty beliefs that lead to inaccurate predictions of outcomes." The full article can be found here, and it provides suggestions for companies to structure things in ways to mitigate the risks for all involved. Fascinating stuff for sure.
Fun Summer Projects
Monthly Award WinnersPlease join me in congratulating our best performers for May 2019. Our top Cleaning Associates for the month were Maria Zapata, Josefina Quinonez, Aurora Dominguez, Josefina Puga and Rosario de La Rosa. In the Team Leader ranks, our top Team Leaders were Martha Anchondo and Mayra Soto. Thanks to all our team members for their hard work, and a special thanks to our award winners! Congrats ladies!
Because I have been in this business for so long, my interests have branched out from cleaning to anything to do with houses; architecture, interior design, history, etc. I often find interesting articles, so I thought I would share a little history with you this month. As early as the 19th century, American houses began to change from being overtly grand as in England, to smaller and easier to manage. Because the architects were concerned only with the building itself, several innovative women of the day took the initiative and began working with the architects to make the interiors more efficient for the woman of the house. They quickly decided that built-in furniture was the way to go. Easier to clean than free standing trunks, armoires, cupboards, and cabinets. For the first time, closets came into being. A coat closet near the entrance, a broom closet off the kitchen, medicine cabinet in the bathroom, linen closet in the hallway. These women arranged the kitchen appliances to be in easier reach, and added bar counters and islands, again to replace free standing cupboards. Truly far reaching ideas still in use today, albeit on a much grander scale. I say hurrah and thank you, ladies, for making our lives easier. Bee
Queen Bee Cornerby Angela
By Karoline Gore, Guest Writer
The number of renters in the US has grown by over 7.6 million in the past decade, and an increase in renters brings a more competitive market, as landlords are fighting to fill their properties. However, one tactic that is often overlooked by property owners is getting a thorough end of tenancy clean, which forgoing can be a deal breaker. Getting a spotless home by using environmentally friendly products and leaving no corner unturned sounds tiring, but could be a great investment of time for your business.
Often the most overlooked part of the process is the tools themselves. Using environmentally friendly products reduces indoor pollution levels so that your tenants can breathe easily. These alternative products are able to remove every allergen and pollutant from the property, meaning that it’s far safer to live in and cleaner than other properties would be. Not only that, but outside your home, the environment will be better off. Check that your products don't use microbeads, which can be washed into the oceans and ingested by marine life, and look for ethically sourced, non-toxic products that use recyclable packaging. Alternatively, there are a number of chemical-free at home remedies: cornstarch for cleaning windows and rugs; white wine vinegar for removing wax building up and cutting grease; and baking soda for scouring.
Tackling the kitchen
Whilst most focus on the bathroom, the kitchen is the most noticeable place when dirty, and cannot be ignored. First, remove everything from the shelves to clean the dirt out before replacing the items. Wipe down all surfaces with a good disinfectant to kill lurking viruses, then clean the washing machine and dishwasher by putting each through a cycle. Clean the fridge by removing all the shelves, soak them in water with soap and replace them, but leave the fridge turned off with the door open to prevent mold growth. Finally, the oven’s trays must be removed and soaked in soapy water whilst the inside is wiped down repeatedly to get rid of every last piece of grease.
Don’t overlook the small things
Sometimes, the smallest contributions are the most important. Vacuuming down the rugs, staircases and even the bathroom floor are tasks often neglected, in addition to washing the curtains or cleaning dirt off the walls. Dusting blinds and the tiny corners of the rooms make the property seem brighter and more alive. All the little things really add up to create the bigger picture of a spotless, well cared for property.
Getting a professional to lend a hand
Creating a property business is great financially, but can be time-consuming when taking care of the homes you’ve bought. Using a cleaning service lets you do the things you want to do with the money you’ve earned, rather than spending hours attempting to clean out rooms, and is even proven to be economical in some circumstances. Many tasks are quite difficult to do perfectly, like oven cleaning or laboring over every forgotten nook, and a good cleaning service will use top of the range products to give your property the best clean possible.
Letting out property is an excellent way to benefit you and earn money from the booming renting market, but the best way to get the pick of the tenants is to have a clean home. After the initial post tenancy clean, regular little-and-often cleaning such as weekly vacuuming or toilet cleaning really contributes towards having a nicer property available for rent, and proves that a little effort goes a very long way.
Memorial Day Facts and EventsEach year on the final Monday of May, we celebrate those that have given all for our country. Did you know that Memorial Day used to be called Decoration Day? It was meant to honor the Union and Confederate soldiers that died during the American Civil War. By the 1900's it became a day to celebrate all Americans that have died in service around the world. It was renamed in 1967 and became a federal holiday in 1971. This year it falls on Monday the 27th, and of course, Denver Concierge will be closed. Meanwhile, a few facts that you probably didn't know about Memorial Day: 1. Congress passed a law in 2000 that requires all Americans to stop what they are doing at 3 PM on Memorial Day to remember and honor those who have died in action. 2. The flag is supposed to be flown at half-mast until noon, then raised to full mast until sunset on Memorial Day. 3. There were more American lives lost during the Civil War than the two World Wars combined. Approximately 620,000 died during the Civil War while approximately 116,516 died in World War I and approximately 405,399 died in World War II. 4. There are more than 300,000 fallen soldiers buried at Arlington Cemetery. On average, there are 28 burials there each day. We take this time to honor the fallen and show our gratitude for the freedoms we have in our great country. This is also a wonderful time to spend with family and friends doing fun things. For you campers out there, 5280 Magazine had a few ideas here. Also, the Denver Arts Festival is taking place this weekend, its 21st year here. Details on that fun event can be found here. We hope you have a relaxing three-day weekend and get to spend it with the ones you love.
Hot Rocks Griller ChallengeThose of you that follow us know we love to support local charities and good causes. Every year the nice folks at Denver Health promote a cool event called the "Hot Rocks Griller Challenge". This event kicks off the summer concert series at Elway's in Cherry Creek, and all the fun supports men's health initiatives. From the Denver Health website: "The Hot Rocks Griller Challenge will kick off summer fun with a fired-up grilling competition. On a warm summer evening, supporters flood the courtyard patio outside Elway’s in Cherry Creek to enjoy live music, spectacular food and drinks, and games. More than a dozen of Denver’s best chefs will compete in a sizzling sliders ’n’ sides cook-off with attendees eating the grilled creations and voting for the winner. Better yet, all the fun will support men’s health programs. This is summer’s most popular patio bash, attracting 1,000-plus guests, including government, business and community leaders, foodies, professional athletes, and local celebrities." We go every year and we hope to see you there. For more information on sponsorship, or ticketing you can learn all about it here.
Denver Area Zip Codes & Housing GrowthWhile there are rumors that the housing market might be slowing, the amount of construction we continue to see around our fine city have us thinking maybe not. We ran across an interesting infographic about which zip codes have grown the fastest over the last 10 years, expressed as median home value. Lots of cool information and it's all interactive. Growth information can be found here. In case you are wondering about the possible correlation between home value and wealth by zip code, we also found some interesting data on that. The three wealthiest zip codes in Denver? 80238 80007 80108 If you live in one of these....well, we aren't sure what that means, but congratulations? The entire list is pretty interesting though. The full list of zip code/income information is here.
Afraid of Self Driving Cars?71% of you are, according to a study performed by AAA. From the article, "Self-driving technology is evolving on a very public stage, and headlines about tragic failures tend to grab more attention than those about incremental successes," said AAA Colorado spokesman Skyler McKinley. "The good news is that once consumers interact with partially or fully self-driving vehicles, much of the mystery disappears – opening the door for greater acceptance." We decided to learn more, so we did some research. We found a very informative piece by the Union of Concerned Scientists that explains exactly how this works, as well as what it might mean for our future. The pros and cons of self-driving vehicles are many. We were surprised to learn that 81% of all car accidents are caused by human error. A computer would surely have a lower rate than that. The auto insurance center also did a list of the 20 pros and cons of self-driving cars and we wanted to share that with you here as well. We certainly live in interesting times!
40,000 New Jobs Coming
Monthly Award WinnersPlease join me in congratulating our best performers for April 2019. Our top Cleaning Associates for the month were Maria Zapata, Aurora Dominguez, Josefina Quinonez, Josefina Puga and Juana Luna Our top Team Leaders were Mayra Soto and Rosa Chavez. Thanks to all our team members for their hard work, and a special thanks to our award winners! Congrats ladies!
Yet another reason to praise Denver. I was recently invited to a Nuggets playoff game, which was especially exciting for me because I had never been to a live professional sports event. I was a bit overwhelmed at first by the sheer volume of people, and of course there are stories of rowdiness at sporting events. Yet even with long lines at the food and drink stands and difficulty maneuvering the walkways, I saw no one being rude or impatient. The atmosphere was friendly and casual. During the game the capacity crowd en masse offered ear piercing enthusiasm and encouragement, some offering a little more encouragement than others but overall a great show of our city's spirit. I loved being a part of it. Well done, Denver! Bee
Queen Bee Cornerby Angela
I Can See Clearly Now....Now that we have had our windows cleaned for spring!
Yes, it is that time and we wanted to remind you that we are still doing windows across the Front Range. As you may recall, last year we ventured into window washing. We partnered with Unger, the leader in window washing technology for the newest and best tools to make your windows sparkle just like the rest of your home. Did you know that the particle buildup that occurs on your windows can markedly diminish your property’s air quality? One of these particles can be mold, which can take its toll on the well-being of your property’s inhabitants. If the air in your property seems more stagnant than usual, a window cleaning can help to clear the air. Also, we learned that over time, glass can degrade. The majority of particles, like those that make up water and minerals, can damage your windows. The particles will enter the glass’ pores and effectively contaminate and corrode the windows. The first things you may notice will be some light scratches or cracks, but an unmaintained window can eventually be altered on a structural level and will need a full replacement. Cleaning your windows will prevent this outcome and give your windows far more longevity. So, beyond just looking good and giving you a better view, there are practical reasons to clean your windows! To schedule a window washing appointment, please contact Angela and we will get you on the calendar. Anyone scheduling a window cleaning in April or May will receive 10% off as a Denver Concierge client or partner. Just mention the newsletter to Angela and she will make sure you get the discount. As always, thank you for your trust in us, and we look forward to taking great care of your windows, as we do your home.
Green DenverDo you know what LEED is? It stands for Leadership in Energy and Environmental Design. Normally, it is a classification used for buildings, as in LEED certified via the U.S. Green Building Council. However, LEED is now being used to identify cities and communities that are committed to healthy, sustainable practices. As part of that program, our very own Denver was recently named a LEED Platinum city. From the article: "LEED for Cities certification demonstrates Denver’s commitment to sustainable growth and progress, and provides a platform for the city and to communicate its overall sustainability goals and performance to key stakeholders and the broader community." As your favorite green housecleaning company, we are always on the lookout for green initiatives and ways to make our planet healthier. For more information on this outstanding certification, visit the Mayor's office commentary here. LEED Platinum information, as well as a list of all the cities nationwide that are LEED certified can be found here.
Are Robots Coming for Your Job?Gosh we hope not, especially since Rosie the Maid from the Jetsons looks so efficient above. The short answer (and good news), according to the smart folks at the Stanford Graduate School of Business is not yet and not likely, depending on your job and its level of complexity. While many of us fear automation taking over everything from our cars to our housecleaning, experts say that these fears are dramatically overstated. The bottom line is that most jobs are more complex than many people realize. Cleaning your home, for example is a very custom activity and one that we certainly hope won't be replaced anytime soon. The article, which can be found here, goes more deeply into which types of jobs might be replaced, as well as how our workforce today is still deeply divided in terms of education. Even Elon Musk of Tesla uttered the following: “Excessive automation at Tesla was a mistake. To be precise, my mistake. Humans are underrated,”
Ballpark Project UpdateSince it is now spring and baseball season has commenced (Someone please tell the Rockies the season started!) we thought it might be a good chance to update you on the massive project by the ballpark. You may have noticed the giant hole in the ground next to the Chop House and across from Coors Field. The official name of the project is McGregor Square, named for former Rockies exec Keli McGregor who died suddenly in 2010. A mixed-use development, there will be office space, residences, and a luxury hotel. The Rockies Hall of Fame will also be located here. To create more openness and public space, McGregor Square will abut the already-existing but underutilized Wynkoop Plaza, a 25,000 square-foot promenade between 19th and 20th streets just outside of the stadium. Additionally, another 75,000 square feet of restaurants and retail space will be open to the public. What a fun and exciting project for downtown and for our Rockies. Full details and photos of this project can be found via 5280 Magazine here.
Red Light Cameras
Very few things are more annoying than getting a ticket in the mail telling you that you owe money for running a red light. Or, for being slightly over the speed limit as you drove past an automated radar system. We decided to investigate (for a friend of course) to see if these tickets are valid and if you really need to pay them. The answer....well it's complicated. Technically, in Denver you have to be served in person within 90 days or the ticket is invalid. You do not need to be served by a law enforcement officer and any adult that is home can sign for the ticket, and yes, they will potentially send someone to serve you. The good news is these tickets are not reported to the DMV, so there are no points taken from your license. As an aside, did you know that you can get a photo/red light ticket if your tires are over the crosswalk? In fact if both front and back tires are over (bad idea anyway) you may get a full red light ticket. So....if you aren't served, technically any ticket is not valid. However, if you are properly served and don't pay, you can be sent to collections. Of course, we aren't advising you to not pay these controversial tickets, but if you arent served in person there may be a way out, depending on your level of risk tolerance. Good luck and be safe out there!
Monthly Award WinnersPlease join me in congratulating our best performers for March 2019. Our top Cleaning Associates for the month were Aurora Dominguez, Josefina Puga, Josefina Quinonez, Maria Zapata and Juana Luna. In the Team Leader ranks, our top Team Leaders were Juana Olivas and Mayra Soto (back to back months for those two!). Thanks to all our team members for their hard work, and a special thanks to our award winners! Congrats ladies!
I would like to take a minute and reintroduce you to the folks at Rambunctious Ranch, who deliver my eggs. I love that we have the option in a city of this size to have fresh produce and egg deliveries. I also love that we are helping a local family enterprise and not the big suppliers. We are what our food has consumed, and these chicks are very well tended and fed. Every Sunday I get an email with happenings from the ranch and photos of the ducks and chicks, dogs and goats. It starts my week on a pleasant and sweet note, with a little bit of country. Just thought I'd pass that along. Feel free to email the ranch: [email protected] Bee
By Erin Reynolds, DIY Mama
Between the mountains, the parks, and the arts, there are so many reasons to visit Denver. It’s no wonder then that this metro area receives hundreds of thousands of tourists each year. If you’re not getting your fair share of these travelers and tourists at your rental, spend some time during the shoulder season making sure it’s summer-ready. Here are some things to keep in mind as you begin to revamp your rental property.
It’s About More Than Location
Renters choose their lodging on many different factors, and location is key among them — but it’s not everything. Many visitors will happily settle a few miles away from the main attractions to enjoy lower prices and more room to roam. With this in mind, make sure your rental has plenty of space and that is isn’t cluttered or full of personal belongings. Many rental owners choose to make the master bedroom inaccessible to guests, but this can backfire by reducing the number of people who can sleep in your home.
Instead of limiting the number of beds available, rent a small storage unit to stash your personal items. Denver has many great options, but one of the best priced and most accessible is StorQuest of Aurora/Peoria, which costs about per month. As such, you can rent a unit to accommodate your excess without burdening your budget.
More important than making your home attractive is ensuring that it is secure, especially when you’re away. Installing a home security system will give you peace of mind that your furniture and other items aren’t completely vulnerable when you’re away. You’ll feel better about putting nicer pieces in your rental, and will be better able to assist guest if a security issue arises during their stay. High SecurityHome.com explains that there are many factors that you should consider when choosing a security system. Hint: It’s not just price.
Denver is known for many things, including access to the Rocky Mountains and a thriving art scene. Depending on where your rental is located, it pays to cater to what your visitors are there to see. Outfit your rental with either modern, artsy pieces or, if you own a mountain cabin, stick with a traditional, woodsy feel. A log cabin should have plenty of open space, lots of windows, and a fireplace. A quick look at Colorado.com’s list of area cabins will give you plenty of ideas.
Fun and Functional
Vacationers rent a home, condo, or apartment to get away from reality. But they still have to cook and remain entertained in their downtime. Make sure your vacation home is both fun and functional. Stock the kitchen, for example, with plenty of appliances, dishes, and cutlery to ensure it’s fully equipped to cook a meal. A few board games and a small library of books and videos will keep your guests from getting bored. If you have the extra space, a pool table (,300), cabinet gaming system (,000), and/or foosball table () are features you can highlight that will grab the attention of those traveling with teens and tweens.
The most important things you can do to increase the return of your investment is to ensure that your rental stays clean and that you provide the best customer service experience possible. If you don’t live nearby, you can outsource both of these tasks. A property management agency can take care of all things small and large when you can’t be there to react.
With a few small changes and a commitment to customer service, your rental can easily be a retreat that stays booked year-round. However, don’t wait until summer — get it ready now, or you’ll have to wait until next season to increase your revenue.
Image via Pixabay
Company MilestonesTime flies when you are having fun! We wanted to share a couple of fun milestones with you. This newsletter marks the beginning of our sixth year of newsletters since we started writing. Five years of newsletters and you are still reading!!! Thank you for that. We promise to try and stay interesting and relevant. An even bigger milestone is upon us, however. We are turning 20 years old this year!!! Way back in 1999 Denver Concierge was founded as a full-service conciergebusiness. A short time later, the company decided to focus on what we do best, which is green certified housecleaning! Ownership changed in 2006 to our fearless leader, John Kitts. He (and the rest of us) want to sincerely thank you for your business and for being part of our wonderful, local company. We have so many loyal clients (some that have been with us almost 20 years) and there really aren't any words to express our gratitude. So, how about a giveaway? The first five people to email, text or call Angela today and wish us a happy 20-year birthday will receive a free refrigerator cleaning. If you haven't had this done, it's pretty special, so enjoy! Thanks again for making us successful. We hope in our own little way that we return the favor!
Keeping your Gym Germ FreeSince we clean your homes, we know some of you have amazing home gyms & workout spaces. We also know that many of you go to the gym to workout. We try to, but need to do better. One of the things that people don't realize is the number of germs and amount of bacteria that gets left on gym equipment, both at home and in public. One of our fabulous guest writers, Karoline Gore, published a piece last month on how to keep your home germ free. We have added that article to our blog, and the full text can be found here! Here's to keeping those New Year's resolutions and staying healthy at the same time!
DenverRestaurant WeekSpeaking of anniversaries, did you know that Denver Restaurant Week is now in its 15th iteration? It starts on February 22nd and will run until March 3. Hundreds of Denver's best restaurants will be participating and multi-course dinners will be priced at , or each. The full list of participating restaurants and menus can be found here at Denver.Org, which is a fabulous resource for our fine city. Finally the nice folks at 5280 Magazine posted their take on restaurant week and all of the changes for 2019. Happy dining and we hope to see you out there!
Denver's Best HospitalsColorado has some very good health care. In fact, for their ability to demonstrate “superior clinical outcomes,” seven Colorado hospitals have been named to the Healthgrades “America’s Best Hospitals” list for 2019, three of which also made the top 50 best hospitals in the country. Good Samaritan in Lafayette, North Colorado Medical in Greeley and Lutheran Medical Center (pictured) all received top 50 rankings by Healthgrades in their "America's Best Hospitals" annual rankings. We also had three hospitals in the top 100, including Centura Health-owned Porter Adventist Hospital, UCHealth-owned Poudre Valley Hospital and University of Colorado Hospital — Anschutz Inpatient Pavilion. Sky Ridge in Lone Tree rounded out the seven facilities that made the list. The full DBJ article can be found here.
The Future of Larimer Square
Monthly Award WinnersPlease join me in congratulating our best performers for January 2019. Our top Cleaning Associates for the month were Josefina Quinonez, Maria Zapata, Fernanda Gonzalez, Brenda Garcia and Aurora Dominguez. In the Team Leader ranks, our top Team Leaders were Socorro Ibarra and Juana Olivas. Thanks to all our team members for their hard work, and a special thanks to our award winners! Congrats ladies!
A February Valentine to Denver. Year after year during the post-holiday season when nasty weather sets in and the street in front of my house is an ice slick I wonder if I should move to a kinder and gentler climate. Break if off. Take flight. The thing is, I find it very difficult to contemplate leaving Denver. It is by its very nature a kinder and gentler city. Museums, galleries, sports venues, testaurants and shops aside, Denver has stayed true to its core through all the changes. It is a clean city, a safe city, and a tolerant city. We have been together for 20 years and I must say they have been 20 happy years. Why ruin a beautiful relationship? Happy Valentine's Day Denver! Bee
Queen Bee Cornerby Angela
2018 Award WinnersWe know some of you may not read all the way to the bottom of our newsletter (you know who you are). However, if you do, each month you see our award winners. So for this month only, we are putting it first. Did you know that we rigorously measure every Cleaning Associate and Team Leader each month? They are rated on professionalism in attire, promptness, cleaning efficiency, client complaints and compliments too? Yes, you read that right, your feedback is largely what determines the awards you see each month. So, we thank you for your feedback and as always, if we can do anything better please let us know. Without further ado, please join me in congratulating our 2018 award winners. In the Cleaning Associate ranks, we had a tie for top performer in 2018. Aurora Dominguez and Maria Zapata are officially our top Cleaning Associates. Josefina Quinonez was a very close 3rd, only missing out by one point. For our Team Leaders, Natalia Olivas ran away with this award, nearly lapping the field. Rosa Chavez is our runner-up this year, nudging out Mayra Soto for 2nd place. Please join me in congratulating our winners and thank you again for your consistent feedback on our performance!!!
2019 DenverReal Estate OutlookHas the housing market in Denver finally slowed a bit? It sure seems like it might have. The Denver Metro Association of Realtors just released their numbers for the end of the year and things seem to be slowing, especially in the suburbs. From the article: “Currently, in the luxury market [anything priced above million], we’re seeing 7.22 months of inventory,” says Jill Schafer, DMAR Market Trends committee chair and an agent with Kentwood Cherry Creek. As a result, “especially in the suburbs, it’s becoming harder to sell a home over million.” The full article can be found here. Also, Zillow just released a report for 2019 that has our fine city ranked 3rd in the hottest housing markets. We trail only San Jose and Orlando nationwide. That report can be found here. We hope you find lots of prosperity if you are transacting in real estate in '19!
Goodbye Electric Scooters?We wish. Could we have Jetsons style hovercrafts instead? When the scooter phenomenon landed in Denver last spring, we weren't thrilled. Neither were our city administrators as companies like Lime and Bird dropped scooters all over town. This has created a public safety issue, as well as new sets of rules for where these can be parked and ridden. Initially these things were designated as "toy vehicles" which meant they were to be ridden on sidewalks. If you have ever been nearly taken out by one barreling down a sidewalk (yes we have), you would agree with us this is a bad idea. Last month the city council of Denvervoted 13-0 on a mandate that these contraptions be ridden in bike lanes and not on the sidewalks any more. Only in situations where there is no bike lane and the speed limit is over 30MPH is sidewalk riding allowed. They are also now illegal on the 16th Street Mall. The long-term future of the scooter business in Denver remains uncertain, as the original pilot program ends next summer, and could create further chaos. To learn more about this interesting dilemma, read the article in 5280 here.
Crowded SkiingWe are pretty sure we are one of the few folks who don't ski that live in Colorado. In fact, we don't dance either (two left feet), but we digress. But, for the rest of you, this looks like a challenge. We learned that already this winter, some resorts have actually been turning people away, due to capacity issues. On January 11, the lots were full at Eldora, A Basin, and Keystone. As an important distinction, it isn't that the mountain is full....it's the parking lots! So the major issue is vehicular density. There are a number of resources that folks can use to gauge the parking situation, including Keystone's and Eldora's Twitter accounts. The complete article and detail on how to combat the 12 million skiers that hit the mountains can be found here.
Snow Driving RefresherSince it looks like more snow might be coming at the end of this week, we felt like it was time for a snow driving refresher course. Colorado has been the new home for many folks from non-snowy states like California and Texas for a while now. The kind people at AAA published a list of winter driving tips that includes valuable information on not only regular winter driving, but longer distance trips as well. As an example, anyone that has ever had a fuel line freeze up will appreciate the tip to keep your tank at least 1/2 full on long trips! Our friends at the Denver Post also chimed in on Twitter with their winter drviing tips....be safe out there!
Clients have asked how we handle lockouts and last-minute client cancelations. Our employees are paid by the hour fromthe time they leave the building in the morning until they return. This means in the event of a last-minute lockout or cancelation we are paying for the team's time while we try to contact the client and/or find another house for them to clean instead. We don't charge for these occurrences because lockouts are unintentional and generally unavoidable. Of course, if it happens more frequently we may need to charge for the team's lost time. On the same subject, many clients are giving us their garage codes to use instead of keys. If this is easier please let me know and I will add the code to the work order instead of signing out keys on the clean day. Bee
Queen Bee Cornerby Angela
Year End & 2019 OutlookWow, 2018 was an interesting year at Denver Concierge. We launched window washing, moved out of some markets and recommitted to others, in short, it went fast!! Of course, our year had its challenges with labor and scheduling, but thanks to your understanding and patience we were able to pull it off. We truly have the best clients in Denver. We have exciting plans for 2019, but most importantly we want to be the best service provider you know. Angela, Maria, Blanca, John (Maria, John, and Blanca pictured below, Angela photo credits!) and our wonderful ladies in the field wish you the best for an amazing holiday season, and we sincerely thank you from the bottom of our hearts. We look forward to doing an even better job for you in 2019, and if there is anything that we can ever do better, please reach out to Angela directly . As a reminder, we will be closed on New Year's Eve and New Year's Day, returning on January 2. Happy Holidays!!!
Warren Buffett's Keys to SuccessWarren Buffett has a question for you. "Do you say no enough"? Surprisingly, that is the main premise of what separates successful people from those of us that maybe aren't so successful. Buffett says "The difference between successful people and really successful people is that really successful people say no to almost everything." Once we digested this, it made perfect sense. Beyond saying no more often in our lives, and focusing on what is truly important, he also shares some other great tips for success. To learn more about success by Buffett, click on the article here.
Denver New Year's Eve CelebrationsWhat are the best ways to spend New Year's Eve in and around Denver? Because we know you love to have fun, we came across some resources for you. Ever wonder how to include kids in the celebration? The Denver Children's Museum has a family-friendly celebration during the day called "Noon Year's Eve"! From the Avs being in town to Denver's Grandest New Year's Eve party, the folks at 5280 Magazine are here to help. They recently published "11 Festive Ways to Celebrate New Year's Eve in Denver"and we wanted to share with you. You could even ring in 2019 as the Mad Hatter, if the urge strikes you! Whatever you do, be safe and we wish you a wonderful New Year's Eve celebration.
2019 Carpet and Rug TrendsAlong with cleaning your home, we want to pass along anything we can to make is perfect for you. Our friend Marina Dagenais at Designer Premier always has great content in her newsletter, so we often steal her ideas!!! This month, Marina wrote about fresh trends in the world of flooring and we wanted to share that with you. While many of you have beautiful hardwood floors (which we love to see shine), 2019 is predicted to be the year of the carpet. Her article also taught us a new word, "Hygge" (don't ask us to pronounce it). Danish for happy living, this style is categorized by using natural materials such as linen and cotton. To see the full piece and learn what is happening with trends in flooring, click here. As always, if you need a designer to help, contact Marina directly here.
Winter Home To Do List
Monthly Award WinnersPlease join me in congratulating our best performers for November 2018. Our top Cleaning Associates for the month were Maria Zapata, Josefina Quinonez, Aurora Dominguez, Angeles Hernandez, and Maria Reyes. In the Team Leader ranks, our top Team Leaders were Natalia Olivas and Mayra Soto. Thanks to all our team members for their hard work, and a special thanks to our award winners! We look forward to announcing our top performers for the year in January! Congrats ladies!
I want to close 2018's Queen Bee Corner by giving a one-woman standing ovation to all Denver Concierge clients. You really are the best I could ask for. And I'll tell you why. You are kind to our ladies. Number 1 top of the list. You make me laugh. In a good way, as in it brightens my day. You are forgiving. We do our best. Mistakes happen. You are quick to forgive. You are flexible. Readily accepting of our crazy schedule changes. You are generous in your compliments, in whatever form you express them. So, I stand and applaud you as best a bee can. Happy 2019 to all! Bee
Queen Bee Cornerby Angela
What diseases can kitchen bacteria cause?Some of the many diseases that can be caused by viruses and bacteria in the kitchen include colds, flu, and foodborne illnesses. As noted by academics at the University of Rochester Medical Center, those who handle food can pass diseases such as Hepatitis A, noroviruses, or diseases caused by staphylococcus and streptococcus, to others. Bacteria in raw foods such as uncooked hamburger and other raw meat and seafood, meanwhile, can cause a deadly disease called uremic syndrome. Those who prep food can sometimes neglect to clean their kitchen as is required because "nothing has happened so far." But all it takes is one incident to drastically change your family’s health and wellbeing.
How often should you clean your kitchen space?Those who are very busy may not like the answer to this question. Kitchens should be cleaned daily - that is, countertops and any other items that touch food should be cleaned immediately after use. Research shows that some of the dirtiest areas in the kitchen include the sink area because we tend to use contaminated sponges that contain food bacteria. Sponges should be kept for no longer than one week to reduce the chances of illness. Microwaves should be cleaned once weekly, while fridges should be disinfected once a week. Make sure to throw away old fruit and open packages and cans that can leak or drop onto your fridge trays. Ovens, meanwhile, should be cleaned every three to six months. If you clean your oven regularly, you can rely on steam or natural ingredients like vinegar and baking soda, rather than having to use grease removers with a high chemical content.
Keeping dishes and utensils cleanIf you are worried about bacteria build-up on sponges, you might wish to opt for a dishwasher instead. You have two choices when it comes to dishwashers. You can either opt for a standard model (which doesn’t get so hot and sanitizes dishes using chemicals) or for a commercial dishwasher, which uses high temperatures to clean dishes and utensils. If you have a large family that goes through various dishes a day, a commercial type dishwasher may be more suitable. Look into certified green machines, which will enable you to save water and energy yet kill potentially harmful bacteria.
Kitchen floors count tooBe vigilant of floors; steam vacuum them frequently since food often spills onto the floor and those who walk into a kitchen can bring bacteria from the kitchen into other rooms. If you don’t use a steam vacuum machine, sweep the floor first to remove crumbs and potentially sharp pieces of food. Use warm water and a mop, adding a couple of drops of dish soap and a cup of vinegar into your mop bucket to remove stubborn stains. Use a microfiber mop to dry the areas you have cleaned. When cleaning your home, carpets, and floors may be most important for aesthetic purposes and to lend the home a tidy look when guests arrive. However, it is also important to pay special attention to the kitchen, since contaminated food can have serious health consequences for you and your family. Plan your cleaning routine, using your phone calendar to remind you when specific cleaning tasks are due. Clean countertops, crockery, and utensils immediately after using them, and pay as much attention to floors as you do cooking spaces. By Karoline Gore, guest writer
Holiday Schedule/SnowWinter seems like it is serious this year. We are still in the middle of fall and headed for our third snow already. You skiers out there could be poised for a big year! We wanted to remind you that we will always do our best to get to you in any sort of weather, but snow can be problematic as we have team members coming in from all over the Front Range and poor weather can make this difficult. We ask that you have patience with us when the weather changes and if you want real-time updates on service status, you can follow us on Twitter @bestmaidsdenver . Regarding the holiday schedule, we will be closed on the 22nd for Thanksgiving, and the following day, the 23rd as well. December we will be closed on Monday the 24th and Tuesday the 25th for Christmas Eve/Christmas. We wish you a very happy Thanksgiving and want to remind you that we are thankful for each and every one of you. Whether a client, vendor, partner or just friend of DenverConcierge, we wake up every day grateful for our relationship with you. We hope you get a chance to spend time with loved ones and recharge for the challenges of everyday life. Finally, we have a guest columnist in this month's newsletter! To learn about the potential harmful stuff in and around a dirty kitchen, please read Karoline Gore's column about this important topic!
Amazon HQ and DenverWell the news is official, and you may have heard. Amazon did not select Denver for its second headquarters. After a long process narrowing down the field to 20 cities, Amazon decided to split the location between two metro areas. Northern Virginia and Long Island City in Queens ended up being the winners here. The decision comes with an investment north of billion and will create 50,000 jobs. Along with it, traffic, labor pressure and all that comes with a massive endeavor such as this. The Washington Post wrote an interesting "winners/losers" article following this very local decision and they offered a good perspective. As we have discussed here, Denver may have actually "won" by not being awarded this project. We already have labor and traffic problems here, and this may have made things dramatically worse. On a happy and much smaller note, Amazon has recently opened one of their "4 star" stores in Park Meadows. This location will provide only the highest rated items that are sold on Amazon and is one of their new brick and mortar locations around the country. Full details of that opening can be found here. Congratulations to the "winners" of the Amazon sweepstakes.....we will watch with interest from afar!
Denver's Labor CrisisWow. Take a look at the chart above. Denver has no labor, as you may have noticed by all the "Help Wanted" signs around town. This has largely been driven by the very hot construction and cannabis industries and has impacted nearly every service business from restaurants to unfortunately, cleaning companies. Denver restaurants have been struggling with this for some time, and there is a fine article from 5280 Magazine on the wage issue that can be found here. Mayor Hancock also recently floated the idea of per hour for all City of Denveremployees as well. The bottom line is all of us in the service industry are struggling to find quality employees. At Denver Concierge it becomes even more difficult as our standards for cleaning are super high and we won't just hire anyone to be in your homes. Rest assured we will continue to do whatever it takes to provide high levels of service to our clients and to make sure you are getting the best housecleaning in town.
DIA is Number One
Kitchen Facts and HealthBy Guest Columnist Karoline Gore Keep Your Kitchen Clean to Stave Off Disease Did you know that cutting boards contain 200 times more coliform bacteria than a toilet seat, or that kitchen tap handles contain around a quarter million germs? Dirty kitchen islands, utensils, and crockery can also build up bacteria quickly, potentially resulting in illness for your family. When tackling the issue of cleaning your kitchen, it is important to be realistic. This is because in addition to cleaning surfaces and equipment every time you use them, you will also need to deep clean your kitchen with regularity, to ensure stored items are kept hygienically and to get rid of grease and food remains that can escape your daily cleaning. If you find that you don’t have time to clean as much as you like, rely on a trusted cleaning company to keep your home safe for your family; make sure the company is a certified green cleaner to value sustainability as much as you do cleanliness. What diseases can kitchen bacteria cause? Some of the many diseases that can be caused by viruses and bacteria in the kitchen include colds, flu, and food borne illnesses. As noted by academics at the University of Rochester Medical Center, those who handle food can pass diseases such as Hepatitis A, Noroviruses, or diseases caused by staphylococcus and streptococcus, to others. Bacteria in raw foods such as uncooked hamburger and other raw meat and seafood, meanwhile, can cause a deadly disease called uremic syndrome. Those who prep food can sometimes neglect to clean their kitchen as is required because "nothing has happened so far." But all it takes is one incident to drastically change your family’s health and well-being. How often should you clean your kitchen space? Those who are very busy may not like the answer to this question. Kitchens should be cleaned daily - that is, counter tops and any other items that touch food should be cleaned immediately after use. Research shows that some of the dirtiest areas in the kitchen include the sink area because we tend to use contaminated sponges that contain food bacteria. Sponges should be kept for no longer than one week to reduce the chances of illness. Microwaves should be cleaned once weekly, while fridges should be disinfected once a week. Make sure to throw away old fruit and open packages and cans that can leak or drop onto your fridge trays. Ovens, meanwhile, should be cleaned every three to six months. If you clean your oven regularly, you can rely on steam or natural ingredients like vinegar and baking soda, rather than having to use grease removers with a high chemical content. Keeping dishes and utensils clean If you are worried about bacteria build-up on sponges, you might wish to opt for a dishwasher instead. You have two choices when it comes to dishwashers. You can either opt for a standard model (which doesn’t get so hot and sanitizes dishes using chemicals) or for a commercial dishwasher, which uses high temperatures to clean dishes and utensils. If you have a large family that goes through various dishes a day, a commercial type dishwasher may be more suitable. Look into certified green machines, which will enable you to save water and energy yet kill potentially harmful bacteria. Kitchen floors count too Be vigilant of floors; steam vacuum them frequently since food often spills onto the floor and those who walk into a kitchen can bring bacteria from the kitchen into other rooms. If you don’t use a steam vacuum machine, sweep the floor first to remove crumbs and potentially sharp pieces of food. Use warm water and a mop, adding a couple of drops of dish soap and a cup of vinegar into your mop bucket to remove stubborn stains. Use a microfiber mop to dry the areas you have cleaned. When cleaning your home, carpets, and floors may be most important for aesthetic purposes and to lend the home a tidy look when guests arrive. However, it is also important to pay special attention to the kitchen, since contaminated food can have serious health consequences for you and your family. Plan your cleaning routine, using your phone calendar to remind you when specific cleaning tasks are due. Clean counter tops, crockery, and utensils immediately after using them, and pay as much attention to floors as you do cooking spaces.
Monthly Award WinnersPlease join me in congratulating our best performers for October 2018. Our top Cleaning Associates for the month were Maria Zapata, Aurora Dominguez, Josefina Quinonez, Josefina Puga, and Jessika Leal. In the Team Leader ranks, our top Team Leaders were Natalia Olivas and Mayra Soto (two months in a row for these two!) Thanks to all our team members for their hard work, and a special thanks to our award winners! Congrats ladies!
We are about to jump on the holiday roller coaster where we are bombarded by advice on gift giving, family, diet, cooking, style, parties, the works. We live in frantic times. On the other hand, there is an ancient tradition which brings a balance to the season. For thousands of years societies around the globe have celebrated various festivals of light to ward off the dark months of winter. We witness this in our winter streets, lighted windows and public displays even today. It brings a feeling of quiet hope and inner calm that we sorely need. We just need to take the time... Bee
Queen Bee Cornerby Angela
Firefighters & Puppies?Yes, it's a unique combination, but it definitely works! One of our Partners We Love, Misha Photography, donated their time to a very cool charity this summer. The photo below gives you a good look at this fun project, also known as the 2018 Fire Rescue Dogs Calendar.
Your CloneHave you ever seen your clone? The kids today call it "finding your doppelganger", which means you encounter someone who looks just like you! Well that's impossible, you say? It's not. In fact, scientists have figured out that there are, on average, seven people who look just like you on the planet. We ran across a fun article on Quora that got us interested in this topic, so down the rabbit hole we went. The chances of you meeting your doppelganger are well....not very good, but not impossible. If you are curious about the actual odds of finding your "semi-identical twin" or learning more about just who this might have happened to, we found a couple of articles that might interest you. The folks at the BBC published this article last year, and the Daily Mail published this one, with some fun examples of people that have actually met their own!
Happy Birthday to Two StarsWe don't like to toot our own horn very much, but we owe much of our success to the "people behind the scenes". Since two of our best people celebrated birthdays in the past couple of weeks, we wanted to recognize them. Maria Herrera, our General Manager, and her trusty assistant, Blanca Garcia both celebrated birthdays in late September and October. These are the two people that make sure the ladies arrive at your home ready to go, on time, and efficient. Both Maria and Blanca have been with us since back in the late 90's and both started with the company cleaning houses. Let's just say they know what it takes to properly clean your home. Please join us in wishing both of our superstars a happy birthday! Our company wouldn't be the same without them.
Best Restaurant List 2017As our loyal readers know, we love to eat out in Denver and across the Front Range. So, we get pretty excited when the annual list of our best restaurants is released by 5280 Magazine. This year's list is out and there are some new faces (and places) to go visit. Old standbys like Frasca Food and Wine are there, and one of our favorites up north, Blackbelly Market in Boulder. The complete list can be found here, and happy dining!!!
0M Market Street Project
Monthly Award WinnersPlease allow me to introduce our September 2017 award winners for quality and client service. Our best Cleaning Associates for the month were Sandra Vidales, Anita Solis, Salvadora Rosales, Maria Zapata and Juana Luna. Our best Team Leaders for September were Socorro Ibarra and Perla Hernandez. Thanks to all of our team members for their hard work, and a special thanks to our trend setting award winners! Congrats ladies!
I love talking to clients, in case you've missed the gazillion times I've mentioned it in these missives from my little corner. Once in a while though, a call is inconvenient and a text is the perfect conduit. The ladies in the field can text any questions directly to me and I can then text you directly so you can respond even if in a meeting, restaurant, or out shopping. The clients who have started texting me seem to like the idea. However, please know that texting does not replace phone conversations altogether because there are times when we have to discuss larger issues. For those clients who don't want to text, please continue to call me (see paragraph one above). The text number is different than our main number, so if you don't have it already let me know and I will gladly provide it! Happy October! Bee
Queen Bee Cornerby Angela
Labor Day & Back to School
Summer is rapidly leaving us, and we are heading into fall, which means school is starting as well. As a reminder, we will be closed on Monday, September 3rd in celebration of the Labor Day holiday. We will be back open for business on Tuesday the 4th. Since it's time to get the kids ready for school as well, we wanted to provide a few handy tools to make sure you (and the kids) are ready. For those of you sending your young adults off to college this fall, congratulations. We have a number of clients that have mentioned this to us, so we thought it might be a good time to provide an "off to college" checklist, which can be found here. We also ran across a nice checklist from Good Housekeeping for normal back to school activity, and that can be found here. We hope you have all had a wonderful summer. Also, we would be remiss if we didn't remind you all that fall in Colorado is gorgeous and looks even better through clean windows. If you haven't tried our super green, really cool window washing yet, please give Angela a call and mention our fall special! Here's to a great fall and go Broncos!
The End of PowerPoint?Long before we got into the housecleaning industry, some of us spent some time in corporate America. Not sure about you, but we saw our share of PowerPoint presentations. They weren't all great, and certainly were not all effective. Then we ran across an article where Jeff Bezos, founder of Amazon, has outlawed PowerPoint presentations in favor of a more creative (and effective it seems) approach. Early results of this new "narrative" methodology are promising, and the science behind how we learn and assimilate information best seems to back it up. Visit Inc. here to learn more about this revolutionary approach to presentations.
Colorado EtiquetteThose of you that have been in Colorado for a while (including the few natives that are left) can relate to all the new faces in our state. We have discussed the burgeoning population here quite a few times, and the effect it has on our city. But beyond traffic and overall congestion, we thought it might be a good time to remind everyone about Colorado "etiquette". The nice folks at 5280 Magazinepublished a fun list in this month's magazine about how to behave in our fine state. Everything from trail etiquette to little quirky Colorado things are covered, and the full article can be found here, and it's pretty entertaining. So, for newcomers and long-timers alike, let's all be kind to one another and enjoy this beautiful place we call home.
What M Will Buy you in DenverShort answer? Not as much as it used to. Some fun facts.....the median home price in the Denver metro area was 0k in July. Also, 2.65% of all homes in Denver are valued at million or more. That is good for 10th nationwide. Home inventory dropped again, pushing prices upward in what seems like a recurring theme here. So, if you are curious or have million burning a hole in your pocket, you came to the right place. The Denver Business Journal published a slide show with 46 examples of homes in the million range and it's impressive. To see those homes and what a million dollars can bring you, visit the DBJ for the full slide show.
Regrets, I've Had a Few
We hate regrets. In fact, most of us have likely spent most of our lives trying to not have too many. While we don't like to look backwards too often, there are some lessons in there for sure. One of the untapped resources in our civilization is the wisdom of our older citizens. They have seen more, done more and have much to share, if asked. The folks at Medium Daily Digest did an exhaustive set of interviews with folks in their 90's, posing the question, "what do you regret most". The answers might surprise you, but our favorite quote from the article: “Do you wish you accomplished more?” He responded, “No, I wished I loved more.” The full article can be found here, interesting read for sure.
Monthly Award WinnersPlease join me in congratulating our best performers for July 2018. Our top Cleaning Associates for the month were Ana Solis, Josefina Quinonez, Aurora Dominguez, Jessica Rios and Juana Luna. In the Team Leader ranks, our top Team Leaders were Rosa Chavez and Natalia Olivas. Thanks to all our team members for their hard work, and a special thanks to our award winners! Congrats ladies!
I hate to see the old buildings torn down. We should be so thankful for the hard work of the preservation societies that fight to guard our city's history. A recent example is the makeover of Union Station. There really is nothing else like its ambiance in Denver, and the bustle is reminiscent of a much larger and more diverse city. It feels like a city within a city and the station itself is just stunning. What an incredible salute to the glory days of our railroad town. Quite a few of our clients have historic homes, which I praise. And much of the newer architecture is innovative and quite beautiful; a segue into the future of our city. Hopefully the changes will be gentle and not jarring. Supporting whatever efforts are being made to balance past and future is a step toward the gentle, so let's get on the train! Bee
Green Cleaning and You
Every now and then we feel compelled to remind you that we were the first Green Clean Institute certified cleaning company in Colorado, making us a charter member in our fine state. Since we started this movement across the Front Range, many have followed. Most companies just do it for marketing because it makes clients "feel good" about using them. That isn't why we do it. Since we just renewed our certification with the Institute, we thought it might be a good time to remind everyone why this is important and just why we do it. Here are five good reasons for cleaning your home with green, eco-friendly products. 1. Environment-This is the obvious one. Using green products ensures you won't be putting harmful, non-biodegradable substances into our environment. Many cleaning products found in stores have harmful ingredients that should be avoided. 2. Health-Feel better with green cleaning products – literally. Unlike conventional cleaning products, you’ll know that what you’re using won’t harm you, your family, or your pets. Considering many of the hazardous chemicals in conventional products are often carcinogens, neurotoxins, mutagens, teratogens, or endocrine disrupters, it is worth ditching them in favor of natural green cleaning products. 3. Air Quality-Did you know that the use of conventional cleaning products can contribute to higher pollution indoors than outdoors? Volatile Organic Compounds (VOCs), which have been associated with a host of health problems like damage to the liver, kidneys, and central nervous system, are released when products are used and stored and can also linger in the air long after use. 4. Safety- Flammable/Toxic! With labels like these on some conventional cleaning products, you get a pretty good idea that they aren’t really that safe. Many chemicals (e.g., chlorine and ammonia), when mixed together, can be downright dangerous. Small children and pets are especially vulnerable due to higher exposure levels because of their size. Plus, household cleaning supplies are one of the top five substance classes accounting for calls to the National Poison Control Center. 5. Know What's in Your Products-Shockingly, manufacturers of cleaning products aren’t required by the U.S. government to divulge ingredients; however, many green cleaning manufacturers make it their policy to be fully transparent, whereas some conventional manufacturers don't and may only list a portion of their ingredients. Rest assured that every product we bring into your home is fully vetted and green certified. We use lots of natural things as well, such as plain old vinegar and water to ensure that things are naturally clean. Thanks for your support of Denver Concierge and our efforts to make your homes clean and safe for your family and pets.
Just How Expensive is Colorado?Last week, someone told us that Denverwas the 3rd most expensive city in the U.S. to live in. Being naturally skeptical, we decided to research that for ourselves. The folks at Expatistan did the work for us, with the most and least expensive places to live. They also provide a nifty calculator in case you want to compare two cities and what it costs to live there, anywhere in the world. Anyway, it turns out that it's expensive here, but not quite yet on the scale of many California cities or New York, for example. Boulder checks in at 15th most expensive, followed by Denver at number 24. Colorado Springs is 55th. So, it isn't as bad as we think (yet). But, when it specifically comes to housing, things are a little worse. We found this piece by the DBJ that shows just how many square feet 0,000 will buy you across the country. For example, in Cleveland that number gets you a 3,700 square foot home and in Denver that gets you 661 square feet, 10th most expensive in the U.S. Most expensive? Still Manhattan at 126 square feet, take solace folks. The full slideshow can be found here, fascinating stuff.
Summer Cleaning TipsSummer brings with it another set of challenges for keeping your home clean. Kids are out of school and the warm weather opens our homes for lots of potential messes that we don't see in the colder months. Between visits from Denver Concierge, we know you all like to keep things tidy and we wanted to share some tips for making that easier for you. We found a few resources that might help! DIY network published a great list of quick summer cleaning tips that we thought we would share here. We also like this list by the Huffington Post, which contains some cool tricks like cleaning your microwave with a lemon! Finally, there is a list of cleaning tips by Clean and Organized Family Home that we thought was creative as well. That list can be found here. Meanwhile, you can rest assured that we are on the job and will do our best to keep dirt and grime out of your homes this summer! Don't forget that our ladies also do things like sweeping off your patio or deck for those outdoor parties. If you have special requests this summer, don't hesitate to let us know!
State Health Insurance Increases DroppingNo, health insurance costs aren't dropping, but the amount of increases in Colorado could be significantly smaller in 2019 than we have seen. In 2019, small group policies will go up by an average of 7%. The good news is that individual policies look like they will rise about 6% in 2019. This doesn't sound like good news until you realize that those increases were 34% in 2018 and 20% in 2017. Interestingly, for the first time, less than half of Coloradans will have a plan through their employers. In short, it seems like the health care market in Colorado is stabilizing a bit. The full article from the folks at the DBJ can be found here.
You Are who Your Friends Are?
Businessman and motivational speaker Jim Rohn said, "You are the average of the five people you spend the most time with". This caught our eye. We found a great piece by Medium that illuminates this idea. From the article, "According to research by social psychologist Dr. David McClelland of Harvard, the people you habitually associate with determine as much as 95 percent of your success or failure in life." Building a group of competent, smart people to surround yourself with seems to be a pretty good strategy for improvement in life. Lastly, we also found that common wisdom (and science, from the British Journal of Medicine) says smarter people have fewer friends. This caught our eye as well, and the details of why this is can be found in this article. Interesting stuff for sure!
Monthly Award WinnersPlease join me in congratulating our best performers for June 2018. Our top Cleaning Associates for the month were Josefina Quinonez, Aurora Dominguez, Brenda Garcia, Maria Zapata and Josefina Puga. In the Team Leader ranks, our top Team Leaders were Maria Varela and Socorro Ibarra. Thanks to all our team members for their hard work, and a special thanks to our award winners! Congrats ladies!
Clients have asked me how our ladies manage to get the shine on stainless steel appliances. Stainless steel is beautiful but easily shows water spots, drips and streaks, ruining the effect in no time. A quick fix between Denver Concierge visits would be helpful, and I happen to have one! Nothing is quicker or more effective than a simple clean microfiber cloth and a solution of water and green dish washing liquid. Be sure to immediately dry with another clean microfiber cloth. This works on brushed stainless steel, stainless steel sinks, and faucets too. It's amazing how the complete kitchen will look cleaner simply by taking care of the stainless steel! And then we'll be there to take care of the rest! One product. One solution. Bee
Cleaning Products and Your HealthDid you know that simply cleaning your own home with the wrong products could be as dangerous as smoking? It's true, and it's serious. Researchers from the University of Bergen in Norway analyzed data from more than 6,200 people who used cleaning products over two decades. The participants had an average age of 34 when they enrolled in the study. The researchers found that people who either cleaned at home or who had a job where they cleaned had a decline in their lung function that was equivalent to smoking 20 cigarettes a day. The speculation is that the lung impairment (once isolated for people that smoked before and other variables) was directly connected to the many harmful chemicals that are frequently used in cleaning products. While this is terrible news for people that clean their own homes (the offending products are not listed in the article, which can be found here), using Denver Concierge removes all of that risk. All our products are 100% green and we use only microfiber cloths to clean your homes. Often we use water, vinegar and good old elbow grease to get your home clean. Beyond that, all of our products are certified green and we have to pass certification each year to maintain our credentials. The safety of you and the people and pets in your home is the number one thing we focus on, as well as the safety of our Cleaning Associates. Giving you a clean home at the expense of health is not something we would ever do (Hence the reason we refuse to use bleach or any other toxic substances regardless of who asks us to or how nicely they ask). If you weren't aware, Denver Concierge was the first Green Clean Institute certified cleaning company in Colorado . If we are in your home, you can rest assured that everything we use will assure that the air you breathe will be clean and chemical free.
Colorado Car Insurance PremiumsHas your car insurance been going up? Ours sure has. Now we have the data behind why that his happening in our fine state. There are several things driving significant increases in car insurance, including more people in Colorado, more distracted driving and an overall increase in crashes. In fact, there were 77,000 more people on the roads year over year and deadly crashes increased to over 600, the most in Colorado in 10 years. Finally, we have more hail damage than all but one state and the May 2017 hailstorm caused .4 billion in damage. So, what can you do to reduce the cost of your insurance? The folks at Car and Driver published a good list of things we can all do to make sure we don't overpay. The full article can be found here. Happy shopping!
Is the Flu Near You?It has been an intense and deadly flu season in the U.S., and in Colorado. We surpassed our record for hospitalizations in February and while the flu season is now winding down, there are also lots of other bugs out there that can affect us. That's where the tool we found (see below) comes in handy. Regarding the flu, good health practices include avoiding contact with people who are sick; staying at home when sick, instead of going to work; covering your nose and mouth when sneezing; washing your hands often; avoiding touching your eyes, nose and mouth. Beyond those tips, and getting flu shot there isn't much you can do. However, we found a website that will tell you exactly what is going on around you, depending on where you live. The folks at Doctors Report have created an "Illness Tracker". By entering your zip code, you can generate a report that will show you what severity of different illnesses are close to you. Any number of illnesses can be checked, including strep, flu, common cold, MRSA and many more. The information comes directly from doctors, and we found it to be very interesting. We hope you agree.
Spring Home Maintenance TipsNow that the weather is breaking and we are venturing into a mellower weather season, it's time to tackle those things around our home. The folks at Mr. Handyman provided a great list that includes everything from downspouts to caulking. The complete list from them can be found here, and includes a handy checklist to make things easier. We also ran across a great and detailed piece from the folks at todayshomeowner.com and that can be found here. Finally, and in the spirit of our Queen Bee, Angela (see Queen Bee Corner below), we found a great piece on decluttering and simplifying your life. To learn more about the freeing experience that is simplification, the entire article is here.
Home Design Trends
Monthly Award WinnersPlease join me in congratulating our best performers for February 2018. Our top Cleaning Associates for the month were Anita Solis, Maria Zapata, Aurora Dominguez, Yuritza Caldera and Fidelia Bautista. In the Team Leader ranks, our top Team Leaders were Rosa Chavez and Natalia Olivas. Thanks to all our team members for their hard work, and a special thanks to our award winners! Congrats ladies!
Every year when Spring approaches we start to think about the requisite Spring activities like planting, window cleaning, and my favorite, Spring Cleaning (well of course). This year there seems to be a lot of talk about simplifying on a personal level, a kind of new Spring ritual falling somewhere between the typical Spring Clean (moving everything and then putting it back), and decluttering (getting rid of things to create a feeling of freedom). The goal here is to take the time each Spring to ponder the importance of our belongings, decor, and activities; a conscious reckoning of what is truly precious to us and worth holding on to at this juncture in our lives, and what no longer charms us, and should be abandoned. We are here to support all your cleaning needs and we wish you the best in simplifying your life. Happy Spring! Bee
Queen Bee Cornerby Angela
Living Longer and HappierWe love communicating with our clients and partners. Unfortunately, as a cleaning company, there is only so much to say about cleaning!! We will always try and promote what we do, but honestly, it's more important (and more fun) to connect with you on various interesting topics and we love to provide useful information. So, this month, it's life improvement time. For starters, we found some amazing information on how to extend our lives. Not only in terms of years but in terms of quality of life as well. Did you know there is a simple test you can do at home to determine longevity and health? It's called the SRT and you can learn all about it here . For the record, we can't do this and we don't know a ton of people who can, but we are all about trying!! The best article we found on aging healthy and gracefully was recently published in Time Magazine . Fascinating stuff on exercise, friendships, habits and the impact of family on happiness. The oldest recorded human lived to 122 years!! While we can't all hope to live that long, we found lots of useful information that might help us squeeze out a few more years. Finally, we ran across a fun site that will tell you what "biological age" you are, versus how many years you have been here. The test can be found here , and will tell you a lot about how your habits and lifestyle affect your "real age". Here's to a healthy and happy year for all of you!
Where do we Eat Out?Every now and then we find stuff that we absolutely must share with you. The folks at medium.com did an exhaustive study of the most popular cuisines by city. For example, Denver ranks 7th in Mexican food, and 10th in steak houses! We also come in 10th in coffee shop visits, (if you guessed Seattle as the unofficial coffee capital of the US, you were right). You can enlarge maps down to the level of local Denver neighborhoods. The complete article can be found here, happy reading (and eating)!
Car Thieves. In Denver?If you are like us, we don't think of Denver as an unsafe city. Sure, we have our share of crime, some of it violent, but in the grand scheme of things we live in a very safe place. So, we were shocked to read that Denver has already had 633 motor vehicle thefts this year alone. We average 14 vehicles stolen PER DAY in Denver, or an average of over 425 a month. With winter here, car theft goes up. This is primarily due to "puffing" where an owner warms his car up, only to come outside and realize it's gone. If you are curious there are laws that cover our state and what you can do legally and that info can be found here. Lastly, there are some things you can do to deter would-be thieves from targeting your vehicle. This article, written by a former car thief gives great insight into how to protect one of our most valuable assets.
How's Your Snow Driving?We all get a chuckle thinking about the folks that have moved here and don't know how to drive in the snow. It's less funny when you realize how many people have moved here from warm weather climates, and that we are all on the road together!! Blending those ideas, we were surprised to learn that Colorado is only the 34th safest place to drive in the snow! Crazy, right? We thought we might offer some winter driving tips (you natives might appreciate the refresher as well) so we can have a less stressful driving experience in the snow. The Post put out a great article on how to drive in the snow, for both us veterans and the newcomers to our fine city. Be safe out there.
Investing in Your Home
Monthly Award WinnersPlease join me in congratulating our best performers for January 2018. Our top Cleaning Associates for the month were Maria Zapata, Salvadora Rosales, Martha Garcia, Aurora Dominguez and Josefina Quinonez. In the Team Leader ranks, our top Team Leaders were Perla Hernandez and Martha Anchondo. The race for top performers for 2018 has begun. Thanks to all our team members for their hard work, and a special thanks to our award winners! Congrats ladies!
Texting our clients has turned out to have a lot of unexpected benefits. I won't bore you with a list, but I will share that my very favorite is receiving photos of your pets. Texting to confirm tomorrow's clean really warrants only a yes or thumbs up gesture from the client. But one day I received a reply with a photo of the client's extremely large pet rabbit. How cute is that? Then I started receiving here and there photos of other pets until I have quite a menagerie on my phone. And for the clients who email, please feel free to email photos! (I wouldn't mind a new photo of Kat and also one of Fred (Owners, you know who you are). Stay warm, hug your pets! Bee
Queen Bee Cornerby Angela
MEET Marina - The Design Matchmaker Designer Premier's complimentary matching service will connect you with the right design professionals to remodel or build and design your dream home. Video: Learn More about this Complimentary Service Arrange a no Obligation, Complimentary Consultation Call Marina 303.916.9515 /designerpremier.com
Make them Green with EnvyEach year, we invest time and money into making sure that our products and our processes are 100% environmentally friendly. This requires a constant review of everything we do to make sure that we not only clean your home the way you want it, but also that we don't harm the planet as we do it. We also don't want to use anything in your homes that might be harmful to your family or your pets. We get a lot of requests to use things like bleach (because that stuff really works) that we just cannot accept. Our commitment to the environment extends beyond the traditional sense and things like bleach can harm our employees as well. Recently, our Green Clean certification was renewed for 2017 with the Green Clean Institute . We are very proud of this achievement as it requires a great deal of diligence to maintain. If you are curious about our certification, you can see all the details here . We are still one of a handful of companies to invest in official certification, and we were the first in Colorado. While most companies claim to be green, we think certification is important and that it provides you peace of mind when we are in your home. So please trust that we are using only the best products in your home for both cleaning and safety. Should you have the desire to use products of your own (we use Bona on hardwood floors when requested, for example), please check with Angela first to make sure we are in compliance. As always, thanks for your continued loyalty and your trust.
Partners We LoveThat lovely lady in the photo is our friend Marina Dagenais, with Designer Premier. You may ask, what is Designer Premier? We are glad you did. We love Designer Premier as they take the stress out of finding the right design talent for you and your projects. They offer a complementary personalized matching service. Selecting from a pool of accomplished interior designers, builders, and architects, Marina will recommend several options based on your specific needs, personality and style requirements. Marina has also offered a couple of interesting design topics, including the top colors for summer and lighting design trends. If you are considering any type of interior design changes, Marina can match you with the designer that best fits your needs. To reach Marina, you can email her here, or call her at 303-916-9515. Mention Denver Concierge for a special offer, and happy designing!
Solar Eclipse ComingOK we admit that we can be a bit geeky sometimes. We like the latest technology and to keep up with things that might interest our fellow geeks. In fact, our VCR always had the correct time displayed, for those of you that know what a VCR is. It was impressive in the 80's at least! Our geekiness aside, on August 21st, themother of all solar eclipses is coming. Our view from Colorado won't be the best, but if you are an intrepid soul, you could journey a bit north and get an amazing view. Of course, we want you to do this safely and with all the information you need, so we leaned on the folks at B & H Photo to give us the low down on how this will all work. Everything you need to know about this amazing event can be found here.
Top of the Town 2017One of our favorite issues of 5280 Magazine is the annual "Top of the Town" rankings of all things Denver. The 2017 list is out, and we didn't make it again!!! It might be because there is not a housekeeping company in the rankings. Hmm, maybe a petition is in order!! Anyway, we digress. The list of the best things in Denver, as voted by its denizens, can be found here.
Denver Crime ReportThere are very few worse feelings than being the victim of theft. The official word for it is larceny. Recently, the Denver Post published a list of all the larceny that has occurred in Denver over the past year. As you might imagine in a large city such as ours, there is quite a bit of this sort of thing going on. The good news is that year over year, larceny in Denver is down. The bad news is that it is still taking place, and we want you to know where, or give you as much information as we can. The full report published by the Post includes locations, time of day and everything you want to know about theft in Denver. It can be found here.
Monthly Award WinnersPlease allow me to introduce our June 2017 award winners for quality and client service. Our best Cleaning Associates for the month were Dalia Escorza, Maria Zapata, Sandra Vidales, Brenda Garcia and Gloria Gonzalez. Our best Team Leaders for June were Natalia Olivas and Socorro Ibarra. Thanks to all of our team members for their hard work, and a special thanks to our trend setting award winners! Congrats ladies!
Queen Bee Cornerby Angela I was hoping to have good news on the handyman front; i.e. a reliable guy to do good work in a timely and reasonably priced manner. I may have found someone but I will be the guinea pig. If all goes well I will pass the info on. I know a lot of clients have asked me for referrals for various around the house chores. Stay tuned! At the risk of being repetitive, please always feel free to bring any concerns to my attention. I sometimes have calls that come in several weeks after an issue, through reluctance on the part of the client to mention it, but then obviously it is still bothersome. I am here for you! Happy Bastille Day! Bee
Summer Vacations and DadSummer is finally arriving! Our favorite day, the Summer solstice, is on June 20th. That is the longest day of the year, which makes us happy. We also wanted to take this opportunity to remind you all to let us know if you are going on vacation or if you are planning to be gone for an extended period this summer. As we have mentioned in past newsletters, the labor market in Denver is incredibly tight and consequently, we are very booked and are running an extremely tight schedule these days. Therefore, lockouts and cancellations become more painful for us, so please let us know your plans as soon as possible. Meanwhile, enjoy summer and all that it has to offer. We have thrown some events your way (see below) to get things kicked off!!! Finally, Happy Father's Day to all of the dads out there. If you forgot it's Father's Day on Sunday the 18th, we have a last minute gift guide here .
4th of July ScheduleIndependence Day falls on a Tuesday this year. Kind of a bummer as we all love a three-day weekend. Heck, maybe you can find a way to stretch it to four, so it's better than falling on a Wednesday! Here at Denver Concierge we want to work for you as much as we can, so we will be open and operating on Monday the 3rd. We will be closing on the 4th so our folks can enjoy a day off with their families. If your clean day is on a Tuesday, we will not be arriving at your home on that day. We hope you all enjoy the holiday and have included a list of the best fireworks watching spots around the Front Range here. We will be back to work on the 5th. Happy 4th of July!!!
Denver Start of Summer EventsThere is so much to do in Denver in the summer. One of our favorite events is the Cherry Creek Arts Festival, which takes place from July 1-3. There are also many other events taking place in our city, including the Cherry Blossom Festival, Buskerfest and how could we forget Comic Con? If you see superheroes walking the street don't be alarmed. There are also many things to do here that are completely free, and that full list can be found here. We hope you have a great summer and take advantage of all our city has to offer!
Denver Convention Center UpgradesLet us start by saying we love our city. We have lots to offer and we have a great convention center. It first opened in 1990, so we agree that it can be updated. However, the original budget for renovation of 4 million was slightly missed. The new number is 3 million!!! The city is proposing a new taxing districtthat would primarily affect hotels and rental cars, but will also involve issuing of bonds to cover the new number. If you are curious about the details of this project, the Denver Business Journal did a nice job, including a photo gallery. That article can be found here. Let's hope our personal and business budgeting goes slightly better than this one did. Although we will agree that the updates look amazing and should propel convention business in Denver by quite a bit!
Cell Phone InterruptionsHave you ever been working diligently on something that requires your full attention only to be interrupted by a text or phone call? Happens all the time. What we didn't realize is the true time cost of those interruptions. A study at the University of California, Irvine, found that “the typical office worker is interrupted or switches tasks, on average, every three minutes and five seconds.” 3 minutes and 5 seconds. That’s 185 seconds in total between one interruption and the next. What’s more, “it takes an average of 23 minutes and 15 seconds to get back to the task.” (click above for the full detail, great stuff) 23 minutes! That’s over 7 times as long as it takes for you to be interrupted again. After reading this study, we have gotten into the habit of leaving our phones in another room when we are facing important tasks that require our full attention, and it has helped tremendously!! We hope it helps you as well!
Monthly Award WinnersPlease allow me to introduce our May 2017 award winners for quality and client service. Our best Cleaning Associates for the month were Josefina Quinonez, Juana Luna, Fernanda Gonzalez, Maria Zapata Yazmin Mendoza. Our best Team Leaders for May were Rosa Chavez and Socorro Gonzalez. Thanks to all of our team members for their hard work, and a special thanks to our trend setting award winners! Congrats ladies!
Queen Bee Cornerby Angela Our aim at Denver Concierge, apart from cleaning better than anyone on the planet, is to simplify the process for our clients. The operation of today's modern appliances, light controls, door closures and plumbing fixtures are not always self- evident to our ladies. If I receive detailed instructions via email from you then these instructions become a permanent part of your work order and whoever cleans your home will then know how things work. It alleviates the need to explain and re-explain and also insures that things are being operated safely and correctly. The complicated made simple helps us do a better job for you! If you have special situations please let me know and I will get it added to your work order. You can email me here, or as always call me at the office 303-975-2808. Queen Bee
Memorial DayMemorial Day is our unofficial gateway to summer. We have had a wonderfully mild winter, and our spring has been quite pleasant as well. Along with the coming of summer, Memorial Day is also a time for cookouts and hanging out with family. It's also the first real three-day weekend of the year! With all of that wonderful stuff in mind, it is also a time to say THANK YOU. To those of you that have lost someone serving our nation, we thank you. We here at Denver Concierge value the freedoms that we have across our great country and we realize that it could not be possible without the selfless giving that people in our military offer. We hope that you and your families get some time together and that you all stop to appreciate the sacrifices that have been made so we can enjoy our holidays freely and without restrictions. This respectful holiday has a long history, dating back to 1868, with Logan's General Order Number 11 . To learn more about the history of this remembrance, you can click here . Thanks again to all of you that have served and to the families of those that have been lost serving our wonderful nation.
Partners We LoveWhen we run across someone that matches our values in term of customer service and dedication, we like to feature them here. Our good friend Nancy Begley is just that person. She is a private banker at Fortis Private Banking in Denver. Nancy is wonderful at taking care of clients and has a full portfolio of mortgage offerings, including interest only, jumbo mortgages and custom construction lending. She is offering super competitive rates and encourages you to give her a call if you are in need of financing. For your Denver banking needs, we highly recommend Nancy. She can be reached at 720-284-9484 or at [email protected].
Pop Up Park in DenverOne of the things we love about Denver is its creativity. Called "The Square on 21st", the city is developing an unused space near Coors Field for a "pop-up park" this Summer. From June 15 through August 15, the space in the photo above will be transformed into a very cool spot to enjoy Denver. The Square on 21st will be set up on 21st Street between Larimer and Lawrence streets, two blocks southeast of the baseball stadium. It will feature food trucks, a performance stage, bike ramps and street art. To learn more about this cool idea, click here.
Our Inclusive CityWe hear a lot of chatter about the growth in Denver and we talk about it here quite often. It's easy to get excited about our growing city, but we were even more impressed to read about how we are doing it. Brookings Institute studied the top growing metro areas across the country and came back with some interesting data. It seems that Denver is one of only four metro areas that are engaged in what Brookings calls "inclusive growth". This is measured in a number of different ways, but we are super proud to be in a city that values diversity in our growth plans. The full article on can be found here. Way to go Denver!
Ever try a Low Carb Diet?
Monthly Award WinnersPlease allow me to introduce our April 2017 award winners for quality and client service. Our best Cleaning Associates for the month were Dalia Escorza, Laura Rojas, Aurora Dominguez, Josefina Quinonez and Salvador Rosales. Our best Team Leaders for April were Natalia Olivas and Rosa Chavez. Thanks to all of our team members for their hard work in April and a special thanks to our monthly award winners! Congrats ladies!
Queen Bee Cornerby Angela Denver has become a city of rapid change. Not only noticeable by the new construction and cranes and demolition of old buildings (sadly), but we even notice it here in our little corner of the cleaning world. We have never had so many clients moving from one house to another and yet not leaving Denver!! And many are not even moving out of their neighborhood; they simply call to have their next scheduled clean done at their new house around the corner from their old house. This of course generates many more move out and move in cleans as we call them, and our clients have been amazingly flexible and understanding in working with us to get these jobs done in a timely manner. So thank you for inviting us along with you when you move! Queen Bee
How May We Help You?Did you know that Denver Concierge has been in business for nearly 20 years? The company started back in 1998 as a full-service concierge business. We were walking dogs, buying groceries and running errands. It was a lot of work! Back in the early 2000's we became exclusively a housecleaning company, and our current owner, John Kitts, bought the company in 2006. Since then, we have spent all of our time on being the best housecleaning company around and based on your feedback we feel like we are doing a good job, although we always strive for perfection. While we love making your homes shine, many of you have requested that we offer other services. Some examples include carpet cleaning, window washing, handyman services and the like. Our question for you today is simple. What other services could we offer inside your home that would make your life easier? We would love to hear from you. Just click on the services that make the most sense to you, then hit submit. It's super fast and easy, just one page! The button below shall set you free. Thanks for your feedback! Take me to the fast and easy survey!
Performing Arts Center Expansion Coming
Last month in a fairly quiet announcement, Mayor Hancock rolled out his vision for a new, revitalized performing arts complex We are fascinated by the modern look, and while the price tag has yet to be revealed, it looks magnificent!
The article on this project can be found here. If you just want to skip to the wonderful images of what this might look like, they can be found here. Certainly another exciting project in Denver!
If at First You Don't Succeed, Fail Again
Our perception of success is typically very skewed. We all have a tendency to look at successful people as examples of success and prosperity. What we rarely see are the failures behind that success.
We found a great article on failure. Odd topic for sure, but most folks that have achieved success have done so with lots of adversity behind the scenes that we have never seen.
If you are thinking about starting your own business, or currently have one, hopefully you will find the article interesting. It can be found here.
Queen Bee Corner
We had an exciting start to Spring. A water line broke in one of our houses while the team was there and a near flood ensued. When I called to alert the client to what was happening she luckily answered immediately. I was worried I wouldn't be able to reach her and she would have an awful surprise on arriving home at the end of the day.
Which brings me to emergency numbers. I have telephone numbers for all of our clients, and emails for most. If you have recently changed your number or have an emergency number to add please send it off in an email to me. Our team leaders always call the office when they notice anything unusual in a house which is very reassuring but we need a way to reach you!
Worst Pollen Season? Ever?
Spring is an amazing time of year in Denver. However, for those of you that suffer with allergies, we might be in for a challenge this year.
Are you Good at Math?
Some days we are and some days we aren't! We always forget the "rule of 72" and how it works with investments, for example.
We found a great "cheat sheet" for not only investments, but measuring our habits, how to accurately tip, and our income.
Take a look here if you want to see some easy and helpful tips on remembering important calculations in our lives!