July Newsletter
Did you Forget the Windows?
We had a long talk with our window washer, and we realized he isn’t busy enough these days. With the beautifully hot and sunny summer we are having, we decided to refocus our efforts a bit.
Through August 31, anyone booking a window washing will receive 10% off. Just mention the newsletter to Angela and we will get you booked at the discount.
In case you actually did forget (we do it all the time), we have been washing windows now for a couple of years. We use only the finest products by a company called Unger, the world leader in window washing technology.
Did you know that over time windows will degrade if they aren’t cleaned? The majority of particles, like those that makeup water and minerals, can damage your glass windows over time. The particles will enter the glass’ pores and effectively contaminate and corrode the windows. The first things you may notice will be some light scratches or cracks, but an unmaintained window can eventually be altered on a structural level and will need a full replacement. Cleaning your windows will prevent this outcome and give your windows far more longevity.
We have some very cool stuff that will prevent streaking and spotting, and that will protect your windows going forward as well. Give Angela a call and we will get our window washer out to take a look and make sure your windows are sparkling clean!!!
Partners We Love
It’s been a while since we featured anyone here, as you know we are very picky about recommending folks to our beloved clients and partners.
We recently had our hardwood floors redone and they were nothing short of perfect. Following that, we had some laminate flooring put down in a commercial space and that was perfect as well!
So, we figured we would give a shout out to Hardwoods by Heaps. Scott Heaps, the owner, is as down to earth a gent as you will find.
His crew is professional, on time and gets the job done. On top of that, he keeps his overhead very low, and was the most price competitive on both of our bids.
If you need a quote on your flooring needs, we would suggest giving Scott a call. Mention Denver Concierge and he will give you his best rate!
His number is 303-886-6889, or you can email him here.
Best of luck with your floors!
Your Neighborhood Rated
What are the best neighborhoods in Denver? Our friends at 5280 Magazine have spoken and the list is pretty interesting.
They utilized a formula that brings many relevant factors into play and seems fairly well thought out.
From the article “Our ranking uses four variables: home prices, crime data, school rankings, and an X factor score (more on that below). Each category is weighted (30 percent for year-over-year percentage increase in home values; 25 percent for safety; 15 percent for neighborhood school ratings; and 30 percent for the X factor).
The top neighborhoods?
1. Denver Country Club
2. Belcaro
3. Wash Park
4. Virginia Village
5. University Park
The full article, along with a very cool interactive map can be found here.
Hail and Colorado
Hail. Ugh.
If you are like us, you are quite over it. We have many clients that have had extensive hail damage to either their homes or vehicles during this wild season of weather we seem to be having.
While there isn’t anything we can do to prevent hail, there are people that are working very hard to figure out how to mitigate its damage.
Colorado is especially prone to this destruction because it sits in what is known as “Hail Alley”, a swath of the country that also includes parts of Texas, Oklahoma, Kansas, and Wyoming.
Nationally, annual hail damage has topped $10 billion for home and car owners and lessees for more than a decade. The damages to properties, plus the resulting insurance payouts, just keep growing.
In fact, Coloradans have the third fastest rising hail insurance rates nationwide.
So, what can we do? The folks at NCAR in Boulder are spending lots of time on this problem and that story can be found here.
Leading with Compassion
Yes, that is the Dalai Lama.
What does he have to do with leadership, you may ask?
We see stories in the news continually that give us examples of poor leadership. We have had bosses in the past that believed that intimidation and fear were the only way to get things done.
We left those jobs.
Most people do. In fact, more people leave jobs due to culture than pay, and it’s not even close.
The Dalai Lama chimed in on leadership with compassion in mind, and it struck a chord with us.
From the article, “Leaders, whatever field they work in, have a strong impact on people’s lives and on how the world develops. We should remember that we are visitors on this planet. We are here for 90 or 100 years at the most. During this time, we should work to leave the world a better place.”
“What might a better world look like? I believe the answer is straightforward: A better world is one where people are happier. Why? Because all human beings want to be happy, and no one wants to suffer. Our desire for happiness is something we all have in common.”
We hope you take time to read this simple but meaningful piece on true leadership. We try every day at Denver Concierge to lead in this manner and we hope it shows in your homes!!
Monthly Award Winners
Please join me in congratulating our best performers for June 2019.
Our top Cleaning Associates for the month were Josefina Quinonez, Aurora Dominguez, Rosario de La Rosa, Maria Zapata and Sandra Vidales.
In the Team Leader ranks, our top Team Leaders were Rosa Chavez and Natalia Olivas.
Thanks to all our team members for their hard work, and a special thanks to our award winners!
Congrats ladies!
Queen Bee Corner
by Angela
I would like to send out a reminder to please run all instructions for your team through me here at the office. Sometimes the ladies are unsure of the instructions given by the client but are too shy to ask them to explain.
In the same vein, our insurance company is very strict as far as what the ladies are allowed to clean in the houses, how they clean (e.g. no ladders higher than 3 steps), and what products can be used. This is strictly for the safety of the employees, and my involvement adds another layer of assurance.
I meet with the teams each day before dispatch to give out instructions and convey any client concerns or compliments.
You can always send me a text if that is quicker. 303-588-6847.
Happy summer! Stay cool!
Bee